Frequently Asked Questions
Answers to common questions from wholesalers, distributors, private-label brands and international buyers.
What can we help you with?
Jump directly to the questions related to your requirement.
Ordering & Quantity FAQs
Questions about order quantities, smaller requirements and larger bulk supply? Find the answers below.
01 What is the minimum order quantity?
Our order quantity can vary depending on the grade, packaging requirement and buyer's business needs. We do not position one fixed quantity as suitable for every buyer. Share your required grade, quantity and packaging preference with our team, and we can discuss the most suitable order option for your requirement.
Discuss Your Requirement →02 Can I buy 10 KG?
Smaller quantity requirements can be discussed with our team. Availability and commercial terms may depend on the selected grade, packaging and delivery location. If you are looking to evaluate the product before placing a larger order, you can also ask about our sample options.
Request a Sample →03 Can you supply 1 ton or more?
Yes, larger bulk requirements can be discussed with our sales team. For larger orders, we recommend sharing the required grade, total quantity, packaging format and delivery location in advance so the requirement can be reviewed properly.
Get a Bulk Quote →04 Is there a maximum quantity limit?
There is no single maximum quantity that applies to every requirement. Larger orders are evaluated based on the required grade, quantity, packaging, order schedule and delivery requirements. For recurring or high-volume sourcing, contact our team to discuss your requirement in detail.
Talk to Our Sales Team →Quality & Grading FAQs
Understand our Makhana grades, quality checks, sample evaluation and quality documentation.
01 Which Makhana grades are available?
We offer multiple Makhana grades to suit different business and sourcing requirements, including 3 Sutta, 4 Sutta, 4 Plus, 5 Sutta, 5 Plus, 6 Sutta, 6 Plus and HP Grade.
Grade selection can depend on your target market, product requirement, quantity and packaging format.
View All Makhana Grades →02 How is quality checked?
Our quality-check process considers factors such as size consistency, appearance, cleanliness, grading and overall batch quality.
Depending on the requirement, additional quality parameters and documentation can be discussed with the buyer before confirming the order.
Explore Our Quality Process →03 Will bulk order quality match the sample?
We use the approved grade and agreed quality requirements as the reference for bulk orders. Our grading and quality-check process is applied across the order to help maintain consistency with the approved requirement.
For important or larger requirements, buyers can discuss specific quality parameters and documentation with our team before confirming the bulk order.
Request a Sample →04 Do you provide COA?
COA (Certificate of Analysis) can be discussed and provided where applicable based on the product, order and documentation requirement.
If you require specific quality documentation for your business or shipment, mention it while submitting your enquiry so our team can review the requirement.
Ask About Documentation →Samples & Trial Order FAQs
Everything you need to know before requesting a Makhana sample for your business or bulk requirement.
01 Can I request a sample?
Yes. Businesses can discuss sample requirements with our team before placing a larger wholesale or bulk order. You can share your preferred Makhana grade, approximate future quantity, packaging requirement and delivery location so the appropriate sample option can be discussed.
Request a Sample →02 Is the sample paid?
Sample pricing and shipping terms can vary depending on the selected grade, sample quantity, packaging and delivery location. Our team can confirm the applicable sample terms before the sample is arranged.
Discuss Sample Terms →03 How long does sample delivery take?
Sample delivery time depends on the selected grade, sample preparation, packaging, destination and shipping method. Instead of using a fixed delivery promise, our team will share the expected timeline based on your specific requirement.
Check Sample Timeline →OEM & Private Label FAQs
Common questions about building your own Makhana brand, custom packaging and private-label orders.
01 Can you provide private labeling?
Yes. Makhana Glow can discuss private-label requirements for businesses looking to sell Makhana under their own brand name. Depending on your requirement, we can discuss grade selection, packaging format, branding requirements, quantity and documentation.
Explore OEM & Private Label →02 Can I design my own packaging?
Yes. Custom branded packaging can be discussed for private-label orders. You can share your brand identity, packaging preferences and required pack format with our team. Packaging type, size, material and production requirements can then be evaluated for your order.
Explore Packaging Options →03 What is the minimum quantity for private label?
Private-label quantity requirements can vary depending on the selected Makhana grade, packaging format, pack size, customization and overall order requirement. Rather than applying one fixed quantity to every private-label project, our team can review your requirement and confirm the applicable commercial terms.
Discuss Your Requirement →Packaging & Customization
Common questions about custom packaging, pack sizes and packaging options for wholesale and international requirements.
01
Can you customize packaging?
Yes. Custom packaging can be discussed for wholesale, private-label and branded Makhana requirements. Packaging options can be planned around your brand, pack format, quantity and intended market.
Explore Packaging Options →
02
What packaging sizes are available?
Packaging sizes can vary depending on the product, order quantity, packaging format and your intended sales channel. Share your preferred pack size and quantity with our team so suitable options can be discussed.
Discuss Your Requirement →
03
Do you provide export-ready packaging?
We can discuss packaging suited to international shipment requirements, based on the destination, shipment format, quantity and buyer specifications. Specific packaging requirements should be confirmed before placing an international order.
Explore International Supply →International Supply FAQs
Common questions from international buyers, importers and businesses looking to source Makhana from India.
01
Can you supply internationally?
International supply requirements can be discussed with our team based on the destination country, required grade, quantity, packaging and shipment requirements. Buyers can share their sourcing requirements so we can review the suitable supply and commercial options.
International Buyer Enquiry →
02
What documentation is provided for export?
Documentation depends on the product, destination, shipment and buyer requirements. GST, FSSAI and product quality documentation such as COA can be discussed where applicable. Any destination-specific export documentation should be confirmed with our team before the order.
Discuss Documentation →
03
What is the response time for international inquiries?
International inquiries are reviewed based on the information provided, such as grade, quantity, packaging and destination. Response time can vary depending on the requirement and details that need to be reviewed. Sharing complete sourcing information helps our team respond more efficiently.
Send International Inquiry →Payment & Documentation FAQs
Common questions about invoices, payment terms, wholesale pricing and order dispatch for business buyers.
01
Do you provide GST invoice?
Yes. GST invoice can be provided for applicable business orders. Buyers can share their billing details and GST information, where applicable, so the required invoice details can be confirmed before order processing.
Discuss Billing Details →
02
What are the payment terms?
Payment terms can vary depending on the order, quantity, packaging, buyer requirements and commercial arrangement. Our team will confirm the applicable payment terms before the order is finalized.
Request Wholesale Quote →
03
How can I get the latest wholesale price?
Wholesale pricing can vary based on Makhana grade, quantity, packaging, destination and current commercial conditions. For the latest applicable price, share your required grade, quantity and packaging preference with our team.
Get Latest Wholesale Quote →
04
How quickly can you dispatch?
Dispatch timing depends on the selected grade, order quantity, packaging requirement, order preparation and delivery destination. Once your requirement is reviewed, our team can confirm the expected dispatch timeline for your order.
Check Dispatch Timeline →Still Have a Question?
Our team is happy to help with anything specific to your business requirement.
Ready to Get Started?
Share your grade, quantity and packaging requirement with our team and let's discuss the right Makhana supply option for your business.